Legal

Delete your account

Last updated: July 30, 2026 · Applies to Continuum and Continuum Mobile, published by Montauk Analytics Inc.

The short version. Email accounts@montaukanalytics.xyz from the email address on your Continuum account with the subject “Delete my Continuum account”. We verify the request and permanently delete the account and its associated data within 30 days.

1. Do you even have an account?

Much of Continuum works without one. If you only used the apps locally (or tapped “Skip for now” on the setup screen), there is no Continuum account to delete — your chats, sessions, and settings live on your own devices, and you can remove them by deleting the app and its data. An account exists only if you signed in (email one-time code or Google).

2. How to request deletion

Send an email to accounts@montaukanalytics.xyz from the email address your account is registered under, with the subject “Delete my Continuum account”.
We may reply to confirm the request from that address — this is how we verify it's really you. No password or other credentials are ever requested.
Deletion is completed within 30 days of verification, and we confirm by email when it's done. Deletion is permanent and cannot be undone.

If you have an active paid subscription, cancel it first (or ask us to cancel it as part of the request); deletion ends access to any remaining paid period.

3. What gets deleted

Your account identity - the email address and sign-in identity (managed through our sign-in provider, WorkOS).
Device links - records pairing your devices to your account, and any cloud-relayed session metadata tied to the account.
Subscription state - your plan and entitlements. The Stripe customer object is deleted with the account.
Support history - emails you've sent us, on request.

4. What we keep, and for how long

Invoices and payment records - retained by us and our payment processor (Stripe) as required for tax, accounting, and fraud-prevention law, then deleted.
Aggregated analytics - de-identified usage statistics that are not tied to your account and cannot identify you.
Nothing else. Your prompts, code, and files were never stored on our servers to begin with - see the Privacy Policy.

5. Data on your own devices

Deleting your account does not remove data stored locally on your devices (chat history, session logs, settings). Delete the app or clear its data to remove those. Data you sent to third-party AI providers under your own provider accounts is controlled through those providers directly.

6. Questions

Anything unclear, or need help with a request? Email accounts@montaukanalytics.xyz.